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ENQUIRIES

Claims and complaints against public authorities
(including the police and other state bodies)

Our actions against public authorities work is detailed under the What We Do section. If you’ve had an experience that relates to one of these areas and you want to see if we can take your case, please provide details in the form below answering every question, or state if you do not know the answer. Your message is passed straight to our new enquiries team, who aim to contact you within 3 working days. If you tell us that your case is urgent, we will try to contact you sooner. Please remember to check your junk folder.

If you are unable to use this form because you have a disability or for another reason, please call our reception team on 020 7407 0007 and they will complete the form for you by phone. Please keep language appropriate and avoid graphic details. We only need an overview at this stage. We cannot give legal advice as our solicitors only take calls from their clients. Enquiries are managed by our reception team who forward details as appropriate. We will still aim to get back to you within 3 days.

Claims and complaints against public authorities

Inquests

All other cases

    Please briefly describe what happened: (max 400 char.)

    If your enquiry is urgent, please provide the reason (e.g. an upcoming hearing or deadline): (max 400 char.)

    Where did the incident(s) take place?: (max 100 char.)

    Please provide the date(s) of the incident(s): (max 50 char.)

    What action(s) did the authorities take or fail to take which you think were unlawful: (max 400 char.)

    If your enquiry concerns discriminatory treatment, please briefly describe the discriminatory treatment and whether it was on the basis of race, sex, disability, or another protected characteristic: (max 400 char.)

    (Police claims only) If your inquiry concerns an arrest, please confirm the outcome of the criminal case. For instance, was no further action taken, is the case ongoing, or was there a trial and what was the verdict: (max 400 char.)

    (Police claims only) If applicable, please confirm whether you were held in police custody and/or on remand and, if so, for how long: (max 400 char.)

    Did you make a complaint to the public authority about the incident(s) and, if so, what was the response (for instance, for police claims, did you complain to the police and/or the Independent Office for Police Conduct): (max 400 char.)

    What has been the impact of the incident(s) (for instance, physical or mental health injury, financial or other loss): (max 400 char.)

    What outcome are you hoping for (for instance, an apology, compensation, or for certain steps to be taken by the public authority): (max 400 char.)

    Please list any evidence you have relating to the incident (you do not need to provide the evidence at this stage): (max 100 char.)

    Most of the cases we bring are funded by Legal Aid. To be eligible for Legal Aid, your savings will usually need to be less than £8,000 and your disposable monthly income less than £733. Do you think you may be eligible for Legal Aid funding (if not then other funding options may be available):
    YesNo

    Have you obtained legal advice about this issue before now?
    YesNo


    Please note: fields with a (*) are required to be completed, so your inquiry can successfully reach us. Due to the demand for our services we are not always able to take on your case. We will always try and suggest other laws firms when this happens.

    About your data

    Any data that you submit using this web form will be held by our firm as Data Controller and will be held securely for 12 months before being securely and confidentially destroyed. Your data will not be disclosed to any third parties without your consent or as otherwise allowed by the relevant Data Protection legislation and will only be used for responding to your query (or purposes associated with that purpose).

    You have the right to be informed about what data we hold about you along with other rights set out in the legislation. Further information about your rights under the data protection legislation can be found at www.ico.org.uk

    Full details can be found here https://dpglaw.co.uk/litigation-and-public-law-solicitors/data-protection/.