20 Dec Information about eVisas
Most Biometric Residence Permits (BRPs) have an expiry date of 31 December 2024 – as the Home Secretary has decided to replace them with eVisas. eVisas are a new, digital-only, way for people to show their immigration status.
The Home Secretary says people have to create an online account to be able to access and use their eVisa. Please note that if you were granted status after 1 November 2024, the Home Office should be creating an eVisa for you.
For information on eVisas and your rights, see the eVisas Bust Card by the3Million and Migrants Organise at https://the3million.org.uk/sites/default/filesPreview (opens in a new tab)/documents/t3m-MigrantsOrganise-eVisaBustCard-13Dec2024.pdf.
If you are facing problems, we recommend that you try the following option as this may resolve them:
- Travelling
Contact the 24/7 Passenger Support Helpline (from 0900 GMT on 31 December 2024) on 0800 876 6921 (free) or 0203 337 0927 (may incur charges). Note: UKVI contact centre staff operating this service will not be able to resolve technical issues or contact carriers.
Ask the airline to contact the dedicated Home Office Carrier’s Helpline.
- Having other problems?
Use the Home Office Webchat: https://ukimmigration-support-webchat.homeoffice.gov.uk/evisa
Contact the UKVI Resolution Centre. Opening hours: 0800-2000 (GMT) Monday – Friday; 0930-1630 (GMT) weekends and UK bank holidays. Contact numbers: 0300 790 6268 (select Option 3) or +44 (0)203 875 4669
Contact Migrant Help: evisa@migranthelpuk.org or 07483 170100
Report any issues to evisa-problems.org.uk to help with identifying and raising systemic problems with the eVisa system.
If the above does not help and you require legal assistance, then please contact our team on evisas@dpglaw.co.uk.
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